Why is My Phone Call Volume So Low: Troubleshooting Tips to Boost Sound Quality

In today’s technologically advanced world, our smartphones have become an essential tool for communication. However, it can be incredibly frustrating when the call volume on our phones is too low, hindering clear and effective communication. If you find yourself struggling with low call volume, fear not! This article will provide you with troubleshooting tips and techniques to boost the sound quality on your phone calls, ensuring that you never miss an important conversation again.

Adjusting The Volume Settings On Your Phone

One common reason for low phone call volume is that the volume settings on your phone may not be properly adjusted. To troubleshoot this issue, start by checking the volume level during a call. Adjust the volume while you‚Äôre on a call to ensure it’s set to an appropriate level.

Next, check the media volume settings as well. Sometimes, the phone call volume might be affected by the media volume level. You can typically find the media volume settings by pressing the volume up or down buttons on the side of your phone, or by going into the sound settings menu.

If the volume levels are already at maximum, try toggling the “Do Not Disturb” mode on and off. Sometimes enabling this mode can inadvertently reduce the call volume. Additionally, some phone models have a separate setting specifically for call volume, so it’s worth exploring your device’s settings.

By adjusting the volume settings on your phone, you can potentially resolve the low phone call volume issue without the need for further troubleshooting.

Checking For Physical Obstructions Or Damaged Speakers

One possible reason for a low phone call volume could be physical obstructions or damaged speakers. It is important to check if there is anything blocking the speakers on your phone, such as dirt, dust, or debris. These obstructions can directly affect the sound quality and cause the volume to be lower than usual. Using a soft brush or a toothpick, gently clean the speaker grills to remove any accumulated dirt.

If cleaning the speaker grills does not solve the problem, it is also crucial to inspect the speakers for any physical damage. Look for visible signs of wear and tear, such as cracks or tears in the speaker membrane. If you spot any damages, it is recommended to get the speakers repaired by a professional.

In some cases, the low volume issue might not be due to physical damage but rather because of a loose connection between the speaker and the phone’s circuit board. In such instances, it is best to seek professional assistance or contact the customer support of your phone manufacturer for further guidance and potential repairs.

Verifying If The Low Volume Is Specific To Certain Apps Or Calls

When faced with low volume on your phone calls, it is important to determine whether the issue is specific to certain apps or calls. This step will help you narrow down the potential causes and find an appropriate solution.

To begin, make several test calls using different apps or numbers. Take note of whether the volume remains consistently low in every instance or if it fluctuates. By doing so, you can identify patterns and potentially isolate the cause of the problem.

If the low volume is solely experienced during calls with certain individuals or through particular apps, the issue may lie with those specific contacts or applications. In this case, you can troubleshoot by checking their audio settings or reaching out to their respective technical support.

On the other hand, if the low volume remains consistent across various apps and calls, it is more likely a problem with your device or network settings. Proceed to the next troubleshooting steps to address the issue comprehensively.

Updating Your Phone’s Software And Apps

Updating your phone’s software and apps is an essential troubleshooting step to address low phone call volume issues. Outdated software can cause glitches and affect the overall performance of your device, including the sound quality during calls.

Software updates often include bug fixes, performance improvements, and enhancements that can directly impact the volume and audio quality. Manufacturers regularly release updates to address known issues and optimize the phone’s performance, so it’s crucial to keep your device up to date.

To update your phone’s software, navigate to the settings menu and look for the “Software Update” option. Depending on your device, this option might be located under “System” or “About Phone.” Tap on it, and if an update is available, follow the on-screen instructions to download and install it.

Similarly, keeping your apps up to date is equally important. App developers release updates to fix bugs, improve compatibility, and introduce new features, which can indirectly affect the sound performance. Visit your device’s app store and check for any pending app updates, especially those associated with call-related features or system upgrades.

Regularly updating your device’s software and apps can significantly improve sound quality, ensuring you enjoy crystal-clear phone calls without any noisy interruptions.

Resetting Network Or Connectivity Settings

Resetting network or connectivity settings can sometimes help resolve low phone call volume issues. When these settings are corrupted or misconfigured, it can impact the sound quality during phone calls. Here’s a brief guide on how to reset network or connectivity settings:

Step 1: Go to the “Settings” menu on your phone.
Step 2: Scroll down and select “System” or “General Management,” depending on your device.
Step 3: Look for the “Reset” or “Reset Options” option and tap on it.
Step 4: Choose “Reset Network Settings” or “Reset Wi-Fi, mobile & Bluetooth.”
Step 5: You will be prompted to enter your device password or PIN.
Step 6: Confirm the reset and wait for your phone to restart.

Resetting network settings will erase saved Wi-Fi networks, Bluetooth devices, and cellular network settings. After the phone restarts, you will need to reconnect to Wi-Fi networks and pair Bluetooth devices again. This process can help eliminate any software glitches or misconfigurations that may be causing low call volume. If the issue persists after resetting the network settings, you can proceed to the next troubleshooting step.

Cleaning The Audio Ports And Speakers

Cleaning the audio ports and speakers of your phone is an essential troubleshooting step to improve phone call volume and sound quality. Over time, dust, lint, or debris can accumulate in the audio ports or on the speaker grill, negatively affecting sound output.

To clean the audio ports, first, turn off your phone and use a flashlight to inspect the port for any visible debris. If you find anything, carefully use a soft toothbrush or a cotton swab dipped in isopropyl alcohol to gently clean the port. Be cautious not to damage the delicate pins inside.

Next, clean the speaker grill by using a clean, dry, and soft brush. Gently brush the grill to remove any dirt or debris. Alternatively, you can use compressed air to blow away the particles.

After cleaning, turn on your phone and check if the call volume has improved. If not, you can repeat the process or consider seeking further assistance.

Regularly maintaining and cleaning the audio ports and speakers of your phone can prevent sound issues and ensure optimal call quality.

Seeking Professional Assistance Or Contacting Customer Support

If all else fails and you still cannot resolve the low call volume issue on your phone, it may be time to seek professional assistance or contact customer support. Sometimes, the problem might be beyond your control and require technical expertise to fix.

Before reaching out to a professional, it is recommended to check if your device is still under warranty. If it is, you may be able to get the issue resolved free of charge. Many phone manufacturers have dedicated customer support channels where you can seek help and ask for guidance.

When contacting customer support, make sure to clearly explain the problem you are facing and provide any relevant details about your device, including its make and model. They may be able to provide you with specific troubleshooting steps or direct you to a service center for further assistance.

Remember, seeking professional help should always be considered as a last resort when all other troubleshooting methods have been exhausted.


FAQ 1: How can I increase the call volume on my phone?

There are a few troubleshooting tips you can try to boost the sound quality of your phone calls. First, check if the volume on your device is set to maximum. Increase the volume level and test if it improves the call quality. If not, check if there’s any debris or dirt clogging the speaker or microphone – gently clean them to ensure clear sound transmission.

FAQ 2: Why is the call volume low only on certain calls?

If the call volume is low only on specific calls, it could be due to network issues. Poor network coverage or a weak signal can result in low call quality. Try moving to a different location with better signal strength or contacting your network provider to resolve any network-related problems.

FAQ 3: Are there any software settings that can affect call volume?

Yes, certain software settings on your phone can affect call volume. Check if your phone’s Equalizer settings are balanced or set to optimize voice clarity. Additionally, ensure that any third-party call recording apps or volume booster apps are not interfering with the call volume.

FAQ 4: What if none of the troubleshooting tips work?

If you’ve tried all the troubleshooting tips mentioned and the call volume is still low, it might indicate a hardware issue. Consider taking your phone to an authorized service center for inspection or contact the manufacturer for further assistance and possible repairs.


In conclusion, there can be various reasons for low phone call volume, ranging from software issues to hardware problems. By following the troubleshooting tips discussed in this article, such as checking the call volume settings, removing any obstructions, cleaning the speaker grill, and updating phone software, users can potentially improve the sound quality and volume of their phone calls. If the issue persists, it might be necessary to seek professional assistance or consider getting a new phone altogether to ensure optimal sound quality during phone calls.

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