Why Does My Apple Music Keep Pausing and Skipping? Troubleshooting Tips to Fix the Issue

If you’ve ever experienced frustrating interruptions and constant skips while using Apple Music, you’re not alone. Many users have encountered this issue, and it can really disrupt the flow of your listening experience. In this article, we will explore the possible reasons behind why your Apple Music keeps pausing and skipping, along with some troubleshooting tips to help you fix the problem and get back to enjoying your favorite tunes without any interruptions.

Check Your Internet Connection

Is your Apple Music constantly pausing and skipping? One of the most common reasons for this issue is a poor internet connection. Before diving into more complex solutions, it is important to check your internet connection.

Start by ensuring that you are connected to a stable and reliable Wi-Fi network. If you are using cellular data, make sure you have a strong signal. Slower or intermittent internet connection can cause interruptions in streaming and lead to the pausing and skipping of songs on Apple Music.

You can test your internet speed by performing a speed test using various online tools or apps. If the results show a slow connection, try resetting your Wi-Fi router or contacting your internet service provider for assistance.

Additionally, check if other devices on the same network are experiencing similar issues. If they are, it could indicate a problem with your internet service. However, if only your Apple Music is affected, continue troubleshooting using the other tips mentioned in this article.

Clear Cache And Restart The Apple Music App

When Apple Music keeps pausing and skipping, one potential solution is to clear the cache and restart the app. The cache is a storage area where temporary data is stored, and clearing it can help resolve any corrupted or outdated files that may be causing issues with the app.

To clear the cache on your Apple Music app, you can follow these steps:

1. Open the Settings app on your iOS device.
2. Scroll down and tap on “Music.”
3. Under the “Downloads” section, toggle off the “Downloads” option.
4. Close the settings app and then double-press the home button (or swipe up from the bottom on iPhone X or newer) to access the app switcher.
5. Swipe up on the Apple Music app to force close it.
6. Wait for a few seconds and then reopen the app.

By clearing the cache and restarting the Apple Music app, you are essentially starting fresh and giving it a chance to load the content properly without any corrupted files. This may help resolve the pausing and skipping issues you are experiencing.

Update The Apple Music App And IOS Software

Updating the Apple Music app and iOS software can often resolve issues with pausing and skipping in Apple Music. It is important to keep both the app and the software up to date to ensure compatibility and performance.

To update the Apple Music app, go to the App Store on your device and navigate to the Updates tab. If an update is available for the app, you will see it listed here. Tap on the Update button next to the Apple Music app to initiate the update process.

Updating the iOS software is equally important. To check for available updates, go to the Settings app on your device, then tap on General and select Software Update. If an update is available, follow the on-screen instructions to download and install it.

Updating both the Apple Music app and the iOS software can often fix bugs and glitches that may be causing the pausing and skipping issue. It is recommended to regularly check for updates to ensure optimal performance of your Apple Music experience.

Disable Automatic Downloads And Syncing

When it comes to troubleshooting why your Apple Music keeps pausing and skipping, one possible culprit could be automatic downloads and syncing. This feature allows your device to automatically download new music or sync your library across multiple devices. However, it can sometimes cause interruptions or conflicts within the app.

To disable automatic downloads and syncing, go to the settings of your Apple Music app or the settings on your device. Look for the options related to downloads and syncing, and turn them off. This will prevent any automatic actions that may be causing the pausing and skipping issues.

By disabling this feature, you regain control over what is being downloaded and synced, which can help resolve any conflicts or interruptions. It’s worth noting that disabling this feature may require manual action for downloading new music or syncing your library. However, it can eliminate one potential cause of the problem you’re experiencing with Apple Music.

Remember to keep checking your Apple Music app after making this change to see if the pausing and skipping issues have been resolved. If the problem persists, you can try other troubleshooting tips or contact Apple Support for further assistance.

Disable Cellular Data Usage For Apple Music

If your Apple Music keeps pausing and skipping, it could be due to unexpected data usage or network issues. One troubleshooting tip is to disable cellular data usage specifically for Apple Music. By doing this, you can ensure that the app only uses Wi-Fi for streaming and downloading music.

To disable cellular data usage for Apple Music on your iOS device, follow these steps:

1. Open the Settings app on your device.
2. Tap on “Music.”
3. Scroll down and locate the “Cellular Data” option.
4. Toggle the switch to the off position next to “Cellular Data.”

By disabling cellular data usage for Apple Music, you can prevent potential interruptions or glitches in the app’s performance while on a cellular network. This can help resolve issues related to pausing and skipping songs.

However, keep in mind that this setting will only affect Apple Music’s data usage and won’t impact other apps or features on your device. If the issue persists, it may be worth exploring other troubleshooting tips or contacting Apple Support for further assistance.

Reset Network Settings On Your Device

Resetting the network settings on your device can help resolve issues with Apple Music pausing and skipping. This process will remove all saved Wi-Fi networks, Bluetooth pairings, VPN settings, and other network-related preferences, so you will need to reconnect to Wi-Fi networks and re-pair Bluetooth devices afterwards. Follow the steps below to reset the network settings on your iPhone or iPad:

1. Open the Settings app on your device.
2. Scroll down and tap on “General.”
3. Scroll all the way to the bottom and tap on “Reset.”
4. Tap on “Reset Network Settings” and enter your device passcode if prompted.
5. Confirm the reset by tapping on “Reset Network Settings” again.

After the reset is complete, your device will reboot. Once it has restarted, reconnect to your Wi-Fi network, and check if Apple Music is still pausing and skipping. This troubleshooting step can often resolve issues related to network connectivity and help ensure a smoother experience with the Apple Music app.

Check For Any Interfering Apps Or Software

When experiencing pausing and skipping issues with Apple Music, it is important to consider if there are any interfering apps or software on your device. Certain applications running in the background may conflict with the Apple Music app and cause disruptions in playback.

To check for interfering apps or software, start by closing all running apps on your device. Then, open the Apple Music app and see if the issue persists. If the problem no longer occurs, it is likely that one of the previously running apps was causing the interruption.

Additionally, check if there are any recently installed apps or software updates that could be triggering conflicts with Apple Music. Uninstall or disable any suspicious apps, and if there were recent software updates, try rolling back to a previous version to see if that resolves the issue.

By identifying and removing any interfering apps or software, you should be able to enjoy uninterrupted playback on Apple Music.

Contact Apple Support For Further Assistance

If you’ve tried all the troubleshooting tips mentioned above and you’re still experiencing issues with Apple Music pausing and skipping, it might be time to reach out to Apple Support. They have a team of knowledgeable experts who can help you further troubleshoot and resolve the problem.

To contact Apple Support, go to their website and navigate to the “Contact Us” page. From there, you can choose to chat with a representative, schedule a call, or even visit an Apple Store for in-person assistance.

When you reach out to Apple Support, be sure to provide them with all the details about the issue you’re experiencing. This will help them understand the problem better and come up with a suitable solution. They may ask you to perform some additional troubleshooting steps or provide them with certain information from your device.

Remember, Apple Support is there to assist you, so don’t hesitate to reach out if you’re still struggling with Apple Music pausing and skipping despite trying various troubleshooting steps.


1. Why does my Apple Music keep pausing and skipping?

Apple Music may pause and skip tracks due to various reasons, including poor internet connectivity, software glitches, or issues with your device’s settings. These interruptions can disrupt your listening experience and can be frustrating.

2. How can I troubleshoot Apple Music pausing and skipping issues?

To fix this issue, start by ensuring a stable internet connection by connecting to a reliable Wi-Fi network or enabling cellular data. Additionally, make sure your device’s software is up to date, as outdated software can lead to performance issues. Clearing cache, restarting the device, and checking for any restrictions or limitations on your Apple Music settings can also help resolve the problem.

3. What else can I do to prevent Apple Music from pausing and skipping?

If the problem persists, consider checking the storage space on your device. Insufficient storage can affect the performance of Apple Music. You can free up storage by deleting unused apps, files, or media. Furthermore, disabling background app refresh, ensuring no other streaming apps or programs are running simultaneously, and closing unnecessary apps can also help optimize your device’s performance and prevent interruptions while using Apple Music.

Wrapping Up

In conclusion, experiencing constant pausing and skipping issues on Apple Music can be frustrating, but with the right troubleshooting tips, it is possible to fix this problem. By ensuring a stable internet connection, updating the Apple Music app, clearing cache, disabling unnecessary apps, and checking for any device or software compatibility issues, users can improve their listening experience and resolve the pausing and skipping problem.

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