How to Reset the Sound on My Onn Roku: A Quick Guide

If you’re facing sound issues with your Onn Roku device, such as distorted audio or no sound at all, it can be frustrating. However, don’t worry! This quick guide will walk you through the steps to reset the sound on your Onn Roku, helping you restore the audio quality and enhance your streaming experience. With just a few simple adjustments, you’ll be able to enjoy your favorite shows and movies with crystal clear sound once again.

Understanding The Sound Issues On Your Onn Roku

Sound issues can be frustrating when using your Onn Roku. Before you begin troubleshooting, it’s crucial to understand the potential causes of these problems.

There are various factors that can lead to sound problems on your Onn Roku. It could be due to loose or faulty hardware connections, incorrect audio settings, HDMI connection issues, audio sync problems, outdated firmware, or even persistent software glitches.

To effectively resolve sound issues, it’s important to identify the root cause. This will allow you to take the necessary steps towards troubleshooting and finding a suitable solution.

In this article, we will explore various troubleshooting methods to help reset the sound on your Onn Roku. We will guide you through checking hardware connections, adjusting audio settings, troubleshooting HDMI connections, fixing audio sync problems, updating the firmware, performing a factory reset, and seeking customer support if necessary. By understanding these potential causes and implementing the correct solutions, you can restore the sound on your Onn Roku, ensuring an enjoyable entertainment experience.

Checking The Hardware Connections For Sound Problems

When troubleshooting sound issues on your Onn Roku, it is essential to start by checking the hardware connections. Sometimes, a loose or faulty connection can be the root cause of the problem.

Begin by inspecting the HDMI or audio cables connecting your Onn Roku device to your TV or audio system. Ensure that they are securely plugged in and that there are no visible damages on the cables. You may also consider unplugging and re-plugging the cables to eliminate any possible issues caused by a poor connection.

Furthermore, verify that your TV or audio system is set to the correct input source corresponding to your Onn Roku device. Many sound problems occur simply because the TV is not set to the appropriate input mode.

Additionally, if you are using external speakers or an audio system, double-check the receiver or amplifier settings. Make sure the volume is turned up and that the audio system is correctly configured to receive the audio signal from your Onn Roku.

Taking these steps to inspect and ensure the proper hardware connections can help you identify and resolve potential sound issues with your Onn Roku device.

Adjusting The Audio Settings On Your Onn Roku

When experiencing sound issues on your Onn Roku, one of the first steps you should take is to adjust the audio settings. By properly configuring the audio settings on your device, you may be able to resolve common sound problems.

To begin, navigate to the settings menu on your Onn Roku and select “Audio.” Here, you will find various options that allow you to customize your sound preferences. One important setting to check is the audio mode, where you can choose between stereo, surround sound, or automatic to match your audio system.

Additionally, you may want to adjust the volume mode to optimize sound output. Some users find that setting it to “Leveling” or “Night mode” can enhance their audio experience.

If you are using HDMI connections for audio output, make sure to select the appropriate HDMI audio settings to ensure compatibility with your television or audio receiver.

By making these adjustments, you can often overcome sound issues on your Onn Roku and enjoy a crisp and immersive audio experience. However, if adjusting the audio settings does not solve the problem, you may need to explore other troubleshooting methods.

Troubleshooting Sound Issues With HDMI Connections

When it comes to sound problems on your Onn Roku, issues with HDMI connections are quite common. If you are experiencing no sound or poor audio quality when using HDMI, this section will guide you through troubleshooting the problem.

Firstly, make sure that the HDMI cable is securely connected to both your Onn Roku device and your television or audio system. If it still doesn’t work, try using a different HDMI cable to rule out any potential cable faults.

Next, check if the HDMI input on your television or audio system is correctly selected. Using your remote control, navigate to the input/source selection and ensure that the corresponding HDMI port is chosen.

If the above steps don’t solve the issue, try power cycling both your Onn Roku and the television or audio system. Turn off both devices, unplug them for about 30 seconds, and then plug them back in. Power them on again and see if the sound problem persists.

If the sound issue continues, you can also try adjusting the audio settings on your Onn Roku specifically for HDMI output. Access the settings menu on your Roku device, navigate to the Audio or Sound section, and make sure the HDMI audio settings are correctly configured.

By following these troubleshooting steps, you should be able to resolve sound issues related to HDMI connections on your Onn Roku.

Fixing Audio Sync Problems On Your Onn Roku

Audio sync problems can be quite frustrating when watching your favorite shows or movies on your Onn Roku. If you notice a delay between the audio and video, it’s time to fix this issue. Here’s how:

1. Check the HDMI connection: Ensure that your HDMI cable is securely connected to both your Onn Roku and the TV. Loose connections can cause audio sync problems.

2. Adjust audio settings: Navigate to the audio settings on your Onn Roku and look for an option called “Audio Delay” or “Audio Sync.” Use the arrow keys on your remote to adjust these settings until the audio sync is correct.

3. Restart your Onn Roku: Sometimes, a simple restart can solve audio sync issues. Go to the Roku settings and select “System,” then choose “System restart.” Once your device restarts, check if the audio sync problem persists.

4. Update your firmware: Outdated firmware can also cause audio sync problems. Go to the Roku settings, select “System,” then choose “System update.” If an update is available, install it and restart your device.

By following these steps, you should be able to fix audio sync issues on your Onn Roku and enjoy an uninterrupted audio-visual experience.

Updating The Firmware To Resolve Sound Problems

Updating the firmware on your Onn Roku can help resolve any sound issues you may be experiencing. Firmware updates often include bug fixes and improvements that can address audio-related problems. Here is a step-by-step guide on how to update the firmware on your Onn Roku:

1. Turn on your Onn Roku and connect it to your TV.
2. Press the Home button on your Roku remote to access the main menu.
3. Scroll up or down and select “Settings.”
4. In the Settings menu, scroll down and select “System.”
5. Next, select “System update” and then click on “Check now” to search for available updates.
6. If there is a new firmware update available, select “Update” to begin the installation process.
7. Wait for the update to complete. Your Roku device may restart automatically during this process.
8. Once the update is finished, test the sound to see if the problem has been resolved.

Updating the firmware should help address any sound issues caused by software glitches or outdated drivers. If the problem persists, you can try performing a factory reset or contact customer support for further assistance.

Performing A Factory Reset To Fix Persistent Sound Issues

When all else fails and you’re still experiencing sound issues with your Onn Roku, performing a factory reset can be a reliable solution. This process will restore your device to its original settings, eliminating any potential software glitches or misconfigurations that may be causing the sound problems.

To perform a factory reset on your Onn Roku, follow these steps:

1. Go to the Home screen by pressing the Home button on your remote.
2. Scroll up or down and select “Settings.”
3. From the Settings menu, choose “System.”
4. Select “Advanced system settings.”
5. Choose “Factory reset” and enter the appropriate code provided.
6. Confirm the reset when prompted and wait for your Onn Roku to restart.

Keep in mind that performing a factory reset will erase all your installed apps, preferences, and settings. Make sure to back up any important data before proceeding. After the reset, you’ll need to set up your Onn Roku again from scratch.

Performing a factory reset should resolve persistent sound issues in most cases. However, if the problem persists, you may need to consider seeking further assistance from customer support.

Contacting Customer Support For Further Assistance With Sound Problems

If you have gone through all the previous troubleshooting steps and are still experiencing sound problems with your Onn Roku, it’s time to turn to customer support for further assistance. Roku provides excellent customer support to help you resolve any lingering sound issues.

To contact Roku customer support, you can visit their official website and look for the support section. There, you will find various options to get in touch with them, such as live chat, phone support, or submitting a support ticket. Choose the option that is most convenient for you.

When contacting customer support, be sure to provide them with detailed information about the sound issues you are facing on your Onn Roku. Explain the steps you have already taken to troubleshoot the problem, such as checking connections and adjusting audio settings.

The Roku support team will be able to guide you through additional troubleshooting steps based on your specific issue. They may also offer advanced solutions or arrange a repair or replacement if necessary. Remember, their goal is to ensure you have the best experience with your Onn Roku device, so don’t hesitate to reach out for assistance.


1. How do I reset the sound on my Onn Roku device?

To reset the sound on your Onn Roku device, follow these steps:
– Go to the Home screen by pressing the Home button on your Roku remote.
– Navigate to the Settings option and select it.
– From the settings menu, choose the Audio option.
– Select the option to Reset Sound to default settings.
– Confirm the reset by clicking on Yes when prompted.
– Your sound settings should now be reset to the default configuration.

2. Why is the sound not working on my Onn Roku?

If you are facing sound issues on your Onn Roku device, try these troubleshooting steps:
– Ensure that the cables connecting your Onn Roku to the TV or sound system are securely plugged in.
– Check the volume level on both your Onn Roku device and the connected device (TV or sound system).
– Make sure your TV or sound system is not on mute or set to a low volume.
– Restart your Onn Roku device by unplugging it from the power source for a few seconds, then plugging it back in.
– If the issue persists, try performing a sound reset as mentioned in the previous FAQ.

3. Can I adjust the audio settings on my Onn Roku?

Yes, you can adjust the audio settings on your Onn Roku device. Here’s how:
– Go to the Home screen by pressing the Home button on your Roku remote.
– Navigate to the Settings option and select it.
– From the settings menu, choose the Audio option.
– In the Audio settings, you can adjust options like volume mode, leveling, and HDMI audio modes.
– Experiment with the settings according to your preferences and audio setup to enhance your viewing experience.


In conclusion, resetting the sound on an Onn Roku device is a simple and straightforward process that can be done in a few easy steps. By following the steps provided in this quick guide, users can effectively troubleshoot and resolve any sound-related issues they may encounter. Whether it be a loss of audio, distorted sound, or any other sound problem, resetting the sound on an Onn Roku device can help restore high-quality audio performance and enhance the overall streaming experience.

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