How to Fix My iPhone Not Ringing for Incoming Calls: Troubleshooting Tips

If you’re experiencing the frustrating issue of your iPhone not ringing for incoming calls, you’re not alone. This article will provide you with troubleshooting tips to help you identify and resolve the underlying causes of this problem. Whether it’s a simple setting adjustment or a more complex software issue, we’ve got you covered, so you can ensure that you never miss an important call again.

Check And Adjust IPhone’s Ring/Silent Switch

The ring/silent switch on your iPhone is designed to quickly toggle between a ringing mode and a silent mode. It is located on the left side of your device, just above the volume buttons. If you’re experiencing issues with your iPhone not ringing for incoming calls, the first step is to check the position of this switch.

To do this, simply locate the switch and make sure it is in the ring position, indicated by a small orange dot or line. If it is in the silent position, toggle it to the ring position and ensure the orange dot or line is no longer visible.

Sometimes, the switch might be accidentally moved to the silent position without our knowledge, leading to the phone not ringing for incoming calls. Adjusting this switch to the ring position should resolve the issue, and your iPhone will start ringing normally again.

If adjusting the ring/silent switch doesn’t solve the problem, try troubleshooting the other subheadings listed in this article to resolve the issue of your iPhone not ringing for incoming calls.

Ensure The Volume Setting Is Correct

When your iPhone is not ringing for incoming calls, the first thing you should check is the volume setting. Sometimes, the volume might accidentally be turned all the way down, causing your device not to ring. To fix this issue, simply locate the volume buttons on the side of your iPhone and press the volume up button until you hear a sound indicating that the volume has been increased. You can also check the volume level by going to Settings > Sounds & Haptics and adjusting the volume slider.

If the volume is already turned up but you still can’t hear the incoming calls, it’s worth checking if the volume is muted. On some iPhones, the mute switch can be easily toggled, resulting in no sound playing even when the volume is turned up. Ensure that the orange dot on the mute switch is not visible, indicating that your device is not on silent mode.

By confirming the correct volume setting and unmuting your device, you should be able to resolve the issue of your iPhone not ringing for incoming calls.

Disable Do Not Disturb Mode

When your iPhone is in Do Not Disturb mode, it will not ring or make any sound for incoming calls or notifications. If you’re experiencing issues with your iPhone not ringing for incoming calls, it’s important to check if the Do Not Disturb mode is enabled and disable it if necessary.

To disable Do Not Disturb mode, simply swipe up from the bottom of your iPhone’s screen to access the Control Center. Look for the crescent moon icon, which indicates that Do Not Disturb mode is enabled. If the icon is highlighted or white, it means the mode is turned on.

To turn off Do Not Disturb mode, tap the crescent moon icon to disable it. Alternatively, you can go to the Settings app on your iPhone, tap on “Do Not Disturb,” and toggle the switch to off.

Once you have disabled Do Not Disturb mode, test your iPhone by making a call to see if it rings appropriately. If the problem persists, you can move on to the next troubleshooting steps to fix your iPhone’s ringing issue.

Make Sure Call Forwarding Is Disabled

Call forwarding can sometimes be the cause of your iPhone not ringing for incoming calls. If you have enabled call forwarding on your device, it redirects incoming calls to another number, voicemail, or a different device. To ensure that call forwarding is not the reason behind your phone’s silence, follow these troubleshooting steps:

1. Open the “Phone” app on your iPhone.
2. Tap the “Keypad” tab located at the bottom of the screen.
3. Dial “*#21#” and press the call button.

This code will directly access the call forwarding settings on your device. Once dialed, you should receive a message displaying the current status of your call forwarding. It should indicate that call forwarding is disabled. If it is enabled, make sure to disable it by following these steps:

1. Go to the “Settings” app on your iPhone.
2. Scroll down and tap on “Phone.”
3. Select “Call Forwarding.”
4. Toggle the switch to turn it off.

By ensuring that call forwarding is disabled, you can eliminate it as a potential reason for your iPhone’s lack of incoming call sound. If this does not fix the issue, proceed to other troubleshooting methods mentioned in the article.

Reset Network Settings

Resetting network settings on your iPhone can help resolve issues with incoming calls not ringing. This troubleshooting step can fix any network-related glitch or misconfiguration that may be causing the problem.

To reset network settings on your iPhone, go to the Settings app and tap on “General.” Scroll down and select “Reset.” From the reset options, choose “Reset Network Settings.” You may be prompted to enter your device passcode for security purposes.

By resetting network settings, your iPhone will forget all saved Wi-Fi networks, Bluetooth connections, and VPN settings. However, it won’t erase any personal data or media files.

After the reset, your iPhone will restart and automatically reconnect to the cellular network. Try making a test call to check if the problem is resolved. If not, move on to the next troubleshooting step.

Resetting network settings can often resolve issues with calls not ringing on your iPhone, allowing you to once again receive incoming calls without any problems.

Update IPhone Software To The Latest Version

Updating your iPhone software to the latest version can often resolve issues with your iPhone not ringing for incoming calls. Apple regularly releases software updates that not only introduce new features but also fix bugs and improve performance. Here’s how you can update your iPhone software:

1. Connect your iPhone to a Wi-Fi network.
2. Go to the “Settings” app on your iPhone.
3. Scroll down and tap on “General.”
4. Tap on “Software Update.”
5. If an update is available, tap on “Download and Install.”
6. If prompted, enter your passcode.
7. Agree to the terms and conditions and wait for the update to download.
8. Once downloaded, tap on “Install.”

Updating your iPhone software may take some time, so ensure that your device is charged or connected to a power source. After the update is complete, your iPhone will restart, and you can check if the issue of your iPhone not ringing for incoming calls has been resolved.

Remember to backup your iPhone before updating the software to prevent any data loss.

Restore IPhone To Factory Settings

If all the previous troubleshooting tips fail to fix your iPhone not ringing for incoming calls, you may need to restore your device to its factory settings. Before proceeding, make sure to back up your important data as this process erases all the content and settings on your device.

To restore your iPhone to factory settings, follow these steps:

1. Connect your iPhone to a computer using a USB cable and launch iTunes.
2. Select your iPhone when it appears in iTunes.
3. Go to the Summary tab and click on the “Restore iPhone” button.
4. Confirm the action and wait for the restore process to complete.
5. Set up your iPhone as a new device or restore it from a backup.

Restoring your iPhone to factory settings resolves software-related issues that may be causing the problem. However, keep in mind that this process should be used as a last resort, as it wipes all your data and settings. If the issue persists even after restoring your iPhone, it may be a hardware problem, and you should consider contacting Apple Support or visiting an authorized service center.


1. Why is my iPhone not ringing for incoming calls?

There can be several reasons for your iPhone not ringing for incoming calls. It could be due to a software glitch, Do Not Disturb mode enabled, volume settings, or a hardware issue.

2. How can I troubleshoot my iPhone if it’s not ringing?

To troubleshoot your iPhone, start by checking if you have accidentally enabled the silent mode or turned on the Do Not Disturb feature. Ensure that the volume is turned up, restart your device, and check for any software updates. If the issue persists, consider resetting your iPhone settings or seeking professional help.

3. Why does the Do Not Disturb mode affect incoming calls?

Do Not Disturb mode is designed to silence calls and notifications on your iPhone. If you have enabled this mode, your iPhone will not ring for incoming calls unless you have allowed calls from specific contacts or repeated calls. It is a useful feature when you want uninterrupted time or have specific preferences.

4. What should I do if troubleshooting doesn’t fix the issue?

If troubleshooting methods like adjusting settings and restarting your iPhone don’t resolve the problem, it may indicate a hardware issue. In such cases, you can contact Apple Support or visit an authorized service center for further assistance. They can diagnose and fix any potential hardware problems with your iPhone.

The Bottom Line

In conclusion, experiencing difficulties with your iPhone not ringing for incoming calls can be frustrating, but there are several troubleshooting tips that can help resolve this issue. By checking the various settings like Do Not Disturb, volume levels, and call forwarding, ensuring that your device is updated to the latest software version, and even performing a factory reset as a last resort, you can increase the chances of resolving the problem and getting your iPhone to ring for incoming calls once again. Remember to also reach out to Apple support if the issue persists or if you need further assistance.

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