How to Troubleshoot: Android Not Ringing? Here’s How to Fix It!

Are you frustrated with your Android phone not ringing when you receive incoming calls? It can be incredibly frustrating to miss important calls or not be alerted to messages due to this issue. However, there are several potential solutions that can help you troubleshoot and fix this problem. In this article, we will guide you through the steps to resolve the issue of your Android not ringing, so you can stay connected and never miss an important call again.

Check Volume Settings And Silent Mode

One possible reason why your Android device is not ringing could be due to the volume settings or silent mode being enabled. Start by checking the volume controls on your device and ensure that the volume is turned up to an appropriate level. You can adjust the volume by using the physical buttons on the side of your device or by going into the sound settings.

Additionally, check if your device is in silent or vibrate mode. If it is, switch it back to the normal sound mode. To do this, you can toggle the volume buttons until the sound mode changes or go to the sound settings and disable the silent or vibrate mode.

After ensuring that the volume settings and silent mode are configured correctly, test your device by calling it from another phone. If it rings now, you have successfully resolved the issue. However, if the problem persists, there may be other causes that need further troubleshooting.

Ensure Do Not Disturb Mode Is Disabled

Do Not Disturb mode is a useful feature on Android phones that allows you to silence calls and notifications when you don’t want to be disturbed. However, if your Android phone is not ringing, it’s possible that the Do Not Disturb mode is accidentally turned on.

To check if Do Not Disturb mode is enabled, go to the Settings app on your phone and look for the “Do Not Disturb” or “Sound” section. Make sure that the toggle switch for Do Not Disturb is turned off. Additionally, you can also check the Do Not Disturb settings to ensure that calls and notifications are not being blocked.

If you find that Do Not Disturb mode is indeed enabled, simply disable it and test if your phone rings again. In some cases, you may need to customize the settings to allow calls from specific contacts or allow calls to come through during certain hours.

By ensuring that Do Not Disturb mode is disabled, you can resolve the issue of your Android phone not ringing and ensure that you don’t miss any important calls.

Verify Call Forwarding Settings

When your Android phone is not ringing, one possible reason could be that the call forwarding settings are preventing incoming calls from reaching your device. To troubleshoot this issue, you should verify and adjust your call forwarding settings.

First, navigate to the Phone app on your Android device and open the settings menu. Look for the “Call forwarding” or “Call settings” option, which might be found in the “Advanced settings” or “Additional settings” sections.

Once you’ve located the call forwarding settings, ensure that call forwarding is disabled or set up correctly. If it is enabled, make sure the forward-to number is correct. Incorrect or outdated forwarding settings can prevent your phone from ringing.

After verifying and adjusting the call forwarding settings, test whether your Android phone is now able to receive incoming calls. If the issue persists, you may need to move on to the next troubleshooting steps to resolve the problem.

Update Phone Software And Applications

Keeping your phone’s software and applications up to date is essential to ensure they work properly and resolve any issues, such as your Android not ringing. Outdated software or incompatible applications could be the cause of this problem. Here’s how to fix it:

1. Check for system updates: Go to your phone’s settings, scroll down to “Software Update” or “System Updates,” and tap on it. If there’s an update available, download and install it.

2. Update individual applications: Open the Google Play Store, tap on the three horizontal lines at the top-left corner, and go to “My apps & games.” Here, you’ll see a list of installed applications with pending updates. Tap on “Update” next to each app to ensure they are all up to date.

3. Restart your phone: After updating the software and applications, restart your phone to allow the changes to take effect.

In many cases, updating your phone’s software and applications can fix the issue of your Android not ringing. If the problem persists, proceed to the next troubleshooting step.

Clear Cache And Data Of Phone App

Troubleshooting an Android phone that is not ringing can sometimes involve clearing the cache and data of the phone app. This step can help to resolve any conflicts or issues within the app that might be causing the problem.

To clear the cache and data of the phone app, follow these steps:

1. Go to the “Settings” menu on your Android device.
2. Scroll down and select “Apps” or “Applications”.
3. Locate and tap on the “Phone” app from the list of installed apps.
4. Select the “Storage” or “Storage usage” option.
5. Tap on “Clear cache” to remove temporary files that might be causing problems.
6. Next, select “Clear storage” or “Clear data” to reset the app to its default settings.
7. Restart your Android device and check if the issue has been resolved.

Clearing the cache and data of the phone app should help in resolving any software-related issues that might be affecting the ringtone functionality. If the problem persists, continue troubleshooting with the remaining steps.

Check For App Or System Restrictions

If your Android phone is not ringing, it is possible that there might be certain app or system restrictions causing this issue. Some apps or system settings could be blocking or disabling incoming calls, leading to the problem. To troubleshoot this, follow these steps:

1. Open the “Settings” app on your Android device.
2. Scroll down and select “Apps” or “Applications,” depending on your device.
3. Look for the app that might be causing the issue. It could be a third-party app or a system app.
4. Tap on the selected app and navigate to its settings.
5. Ensure that any settings related to blocking incoming calls or notifications are disabled.
6. If it is a system app, check if any settings restrict incoming calls.
7. If you suspect a third-party app, consider disabling or uninstalling it temporarily and check if the issue persists.

By checking for app or system restrictions, you can identify and resolve any settings that might prevent your Android device from ringing. This troubleshooting step can help ensure that all necessary permissions and settings are properly configured, allowing incoming calls to ring as expected.

Perform A Factory Reset As A Last Resort

As a last resort, if none of the previous methods work, you may need to perform a factory reset on your Android device. This step should only be taken when all other troubleshooting options have been exhausted, as it will erase all data and settings on your device.

To perform a factory reset, go to your device’s settings and navigate to the “Backup & Reset” or “System” settings. Look for the option that says “Factory Data Reset” or “Reset Phone” and select it. You may be prompted to enter your device’s password or PIN.

Keep in mind that performing a factory reset will delete all of your personal data, including apps, contacts, and photos, so it’s crucial to back up any important information before proceeding. Once the reset is complete, your device will be returned to its original factory settings.

After the factory reset, set up your device as if it were new, and check if the issue of your Android not ringing has been resolved.


Q: Why is my Android phone not ringing when I receive calls?

A: There can be several reasons for this issue to occur, such as incorrect sound settings, software glitches, or a faulty speaker.

Q: How can I fix the issue of my Android phone not ringing?

A: Firstly, make sure that your phone is not in silent or do not disturb mode. You can also try adjusting the volume settings, restarting the phone, or checking for any software updates. If the problem persists, a factory reset or seeking professional help may be necessary.

Q: What should I do if my Android phone’s ringer volume is low?

A: If the ringer volume is low, ensure that the volume is not muted or set too low. Additionally, check if any third-party apps are affecting the volume and consider clearing cache or reinstalling the app. If the issue persists, try resetting the sound settings or visiting a service center.

Q: Can a third-party app cause my Android phone to not ring?

A: Yes, sometimes third-party apps can interfere with the normal functioning of your phone, including the ringer. If you suspect an app is causing the problem, try disabling or uninstalling recently installed apps or running your phone in safe mode to identify the culprit.

Final Thoughts

In conclusion, if you are experiencing the issue of your Android device not ringing, there are several possible solutions you can try. Start by checking the volume settings, ensuring that the device is not in silent or do not disturb mode. If the issue persists, try restarting the device or clearing the cache of the phone app. If none of these methods work, restoring the device to factory settings or seeking professional help may be necessary. Remember to backup your important data before attempting any drastic measures. Ultimately, finding the cause of the problem may require some trial and error, but with patience and perseverance, you can resolve the issue and regain the functionality of your Android device’s ringtone.

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