How do I buy international calls on MTN: A Quick Guide

In today’s interconnected world, staying in touch with loved ones abroad has become more important than ever. Whether it’s for business or personal reasons, making international calls with ease and affordability is a priority. This quick guide aims to provide you with a clear step-by-step process on how to buy international calls on MTN, one of the leading telecommunications providers, ensuring that you can connect with people across borders effortlessly.

Understanding The MTN International Calling Service

International calling is a convenient way to stay connected with family, friends, and business partners across the globe. However, before delving into the process of purchasing international calls on MTN, it is essential to have a clear understanding of the service.

MTN offers international calling services that allow its customers to make calls to various countries around the world. These calls can be made from both mobile phones and landlines. With MTN, customers can enjoy high-quality voice calls with clear audio and minimal disruptions.

To use the international calling service, customers need to have a valid MTN SIM card and ensure their phone is compatible with making international calls. It is important to note that international calls are charged at different rates, depending on the destination country.

By understanding the basics of MTN’s international calling service, customers can make informed decisions when it comes to purchasing international call bundles and optimizing their calling experience.

Check Your Phone Compatibility For International Calls On MTN

Before you can make international calls on MTN, it is important to ensure that your phone is compatible. Not all phones are capable of making international calls, so it is essential to check whether your device supports this feature.

To check your phone compatibility for international calls on MTN, follow these steps:

1. Consult your phone’s user manual: The user manual will provide information about the phone’s capabilities and whether it supports international calls. Look for terms like “international call” or “global calling.”

2. Contact MTN customer service: Reach out to MTN customer service and inquire about your phone’s compatibility. Provide them with the make and model of your device, and they will assist you in determining whether you can make international calls.

3. Online resources: Visit the official MTN website or browse through online forums where users discuss phone compatibility for international calls. You may find valuable information or even user experiences that can help you ascertain whether your phone is supported.

Ensuring your phone is compatible with international calls on MTN will save you from any inconvenience or disappointment when you attempt to make overseas calls. It is always better to be well-informed beforehand to avoid any potential issues.

Exploring MTN’s International Call Tariffs And Packages:

MTN offers a variety of tariffs and packages for international calls, providing flexibility and convenience for customers. By understanding the available options, you can choose the most suitable plan that meets your needs and budget.

MTN provides both prepaid and postpaid options for international calls. Prepaid customers can enjoy the convenience of purchasing airtime and subscribing to international call bundles as per their usage requirements. Postpaid customers, on the other hand, have the advantage of availing discounted rates and simplified billing.

With MTN’s international call packages, you can enjoy competitive rates when making calls to specific countries or regions. These packages often include a certain number of minutes to selected destinations at reduced rates. It is advisable to check the countries included in the package before purchasing to ensure it covers the desired destination.

Moreover, MTN also offers special promotions and discounts for international calling during specific periods, such as weekends or off-peak hours. These promotional offers can help you save significantly on your international calls.

Considering your calling frequency, preferred destinations, and budget, take the time to explore and compare the diverse tariffs and packages offered by MTN. This will enable you to make an informed decision and maximize the value of your international calling experience.

How To Activate International Calling On Your MTN SIM Card

To activate international calling on your MTN SIM card, follow these simple steps:

1. Check coverage: Ensure that the country you wish to make international calls to is covered by MTN’s international calling service. Visit MTN’s website or contact their customer service to get a comprehensive list of covered countries.

2. Register your SIM: If you haven’t done so already, register your SIM card with MTN. This can usually be done online or by visiting an MTN service center.

3. Top up your balance: Make sure you have sufficient airtime credit on your MTN SIM card to cover the cost of international calls. You may also consider subscribing to a suitable international calling package to enjoy better rates.

4. Activate international calling: Dial the appropriate activation code for international calling on your MTN SIM card. The code may vary depending on your location, so it’s advisable to consult MTN’s website or contact customer service for the correct code.

5. Verify activation: Once you’ve entered the activation code, you’ll receive an SMS confirming the successful activation of international calling on your MTN SIM card.

By following these steps, you’ll be ready to make international calls using your MTN SIM card. Stay connected with your loved ones abroad without worrying about expensive call rates.

Tips For Saving On International Calls With MTN

For many people, making international calls can be expensive. However, with MTN, there are several tips and tricks you can use to save money on your international calls.

One of the easiest ways to save on international calls with MTN is by taking advantage of their international call packages and tariffs. These packages offer discounted rates for specific countries or regions, allowing you to make longer calls without burning through your credit. Be sure to check the available packages and tariffs to see which one suits your needs best.

Another way to save is by using call-back services or VoIP applications. MTN offers a call-back service that allows you to request a call from abroad to your MTN number, which can be more affordable than making a direct call. Additionally, there are various VoIP applications such as WhatsApp, Skype, or Viber that allow you to make international calls over the internet, often at significantly lower rates.

Lastly, consider using Wi-Fi or data instead of mobile networks for your international calls. If you have access to Wi-Fi or a good data plan, using internet-based calling services can save you money on your international calls.

By following these tips and techniques, you can minimize your expenses and enjoy more affordable international calls with MTN.

Making International Calls On MTN: Step-by-step Guide

Making international calls on MTN is a straightforward process. Follow these steps to connect with your friends and family abroad:

1. Check your phone compatibility: Ensure that your phone is compatible with international calls. Some older models may not support this feature.

2. Activate international calling service: Before making international calls, activate the service on your MTN SIM card. Dial the activation code provided by MTN or visit their website.

3. Dial the international code: To make an international call, dial the “+” sign or the international access code (i.e., “00” or “011”), followed by the country code and the recipient’s phone number.

4. Use prefix codes: For certain countries, you may need to use a specific prefix code before dialing the international code. Check the MTN website or contact customer service for the specific prefix codes.

5. Consider call rates and packages: MTN offers various call rates and international packages. Familiarize yourself with the rates and select the most suitable package based on your calling habits.

6. Track your usage: It’s essential to keep track of your international call usage to avoid unexpected charges. MTN provides regular usage notifications and online account management tools.

By following this step-by-step guide, you can easily make international calls on MTN, staying connected with your loved ones across the globe.

Troubleshooting Common Issues With MTN International Calls

Troubleshooting common issues with MTN international calls can help ensure a smoother and more satisfying calling experience. Whether it’s a dropped call, poor call quality, or difficulty in connecting, these problems can be frustrating. Here are some common issues you may encounter and steps you can take to resolve them:

1. Dropped calls: Check your signal strength and consider moving to an area with better reception. If the problem persists, contact MTN customer service for assistance.
2. Poor call quality: Make sure you have a stable internet connection or strong cellular coverage. If the problem persists, try disabling unnecessary apps or devices that could be using up bandwidth. If the issue continues, contact MTN support.
3. Call not connecting: Double-check the international number you are dialing and ensure you have sufficient call credit. If the issue persists, try restarting your phone or contacting MTN customer service.
4. Billing issues: Regularly monitor your call usage and check your billing statement for any discrepancies. If you notice any issues, contact MTN customer service immediately to resolve them.
5. SIM card compatibility: Ensure that your SIM card is compatible with international calls. If not, contact MTN to inquire about upgrading your SIM card to one that allows international calling.

By following these troubleshooting steps, you can overcome common issues that may arise when making international calls on MTN.

What To Consider When Purchasing International Call Bundles On MTN

When it comes to purchasing international call bundles on MTN, there are a few key factors to consider in order to make the best decision for your needs. Firstly, you should take into account the countries you frequently call and check if the bundle includes those destinations at reasonable rates. Some bundles may have limitations on certain countries or offer unlimited calls to specific regions.

Another important aspect to consider is the duration of the bundle. Evaluate your calling habits and choose a bundle that offers a suitable validity period. This will ensure that you can fully utilize the bundle without it expiring before you exhaust your minutes.

It is also worth comparing the prices of different bundles available. Consider the cost per minute and the total number of minutes provided in the bundle. Look for any additional benefits such as discounted rates for calls to certain countries or free texts.

Lastly, check if the bundle is compatible with your specific phone model. Some bundles may only be available for certain devices, so it is crucial to ensure compatibility.

By considering these factors, you can make an informed decision and select the most appropriate international call bundle on MTN that suits your requirements and helps you save on your international calling expenses.


1. Can I buy international calls on MTN?

Yes, you can easily buy international calls on MTN. MTN offers various international call bundles and packages to suit your needs and budget. These bundles typically allow you to make calls to multiple countries at discounted rates.

2. How can I purchase international call bundles on MTN?

To purchase international call bundles on MTN, follow these simple steps:
1. Dial *123# on your MTN mobile phone.
2. Select the option for “International Bundles” or a similar option from the menu.
3. Choose the specific international call bundle or package you wish to purchase.
4. Confirm your purchase and wait for a confirmation message.

3. Are the international call bundles available for prepaid and postpaid customers?

Yes, MTN offers international call bundles for both prepaid and postpaid customers. Whether you have a prepaid or postpaid MTN subscription, you can easily buy international call bundles and enjoy affordable rates for calling overseas. Keep in mind that the pricing and availability of specific bundles may vary depending on your subscription type.


In conclusion, purchasing international calls on MTN is a seamless process with various options to cater to different needs and preferences. Whether it be through the MTN website, mobile app, or USSD code, customers can easily top-up their accounts and make international calls without any hassle. With affordable rates and convenient accessibility, MTN ensures that users can stay connected with their loved ones or business contacts across the globe without breaking the bank.

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