Is your LG G6 refusing to turn on, leaving you in a state of panic? Don’t worry, you’re not alone. A dead device can be frustrating, especially when you have important tasks to attend to or need to contact someone urgently. In this article, we’ll guide you through the troubleshooting steps to revive your LG G6.
Basic Troubleshooting Steps
Before you start worrying about complex issues, let’s cover the basic troubleshooting steps to ensure that your LG G6 won’t turn on issue isn’t due to a simple oversight.
Charge Your Device
The most common reason for a device not turning on is a dead battery. Try charging your LG G6 for at least 30 minutes using the original charger and cable. Make sure the charger is working properly by trying a different charger or cable if possible.
Check the Charging Port
Dirt, dust, or corrosion in the charging port can prevent your device from charging. Use a soft brush or a cotton swab to clean the charging port gently. Avoid using harsh chemicals or abrasive materials that can damage the port.
Force Restart
A force restart can sometimes resolve issues with your device. To force restart your LG G6, press and hold the Power button and the Volume down button simultaneously for at least 10 seconds. Release the buttons when the device vibrates or the LG logo appears.
Advanced Troubleshooting Steps
If the basic troubleshooting steps don’t work, it’s time to move on to more advanced methods.
Boot In Safe Mode
Booting your LG G6 in safe mode can help you determine if the issue is caused by a third-party app. To boot in safe mode, follow these steps:
- Press and hold the Power button until your device displays the “Power off” option.
- Release the Power button and immediately press and hold the Volume down button.
- Continue holding the Volume down button until your device boots in safe mode.
If your device boots in safe mode, it’s likely that a third-party app is causing the issue. Uninstall any recently installed apps and see if the issue resolves.
Perform A System Cache Wipe
The system cache can sometimes cause issues with your device. To perform a system cache wipe, follow these steps:
- Press and hold the Power button and the Volume down button simultaneously for at least 10 seconds.
- Release the buttons when the LG logo appears.
- Use the Volume down button to navigate to the “Recovery mode” option.
- Press the Power button to select the option.
- Use the Volume down button to navigate to the “Wipe cache partition” option.
- Press the Power button to select the option.
Master Reset Or Factory Reset
If none of the above steps work, it’s time to perform a master reset or factory reset. This will erase all data on your device, so make sure to back up your data before proceeding.
To perform a master reset or factory reset, follow these steps:
- Go to Settings > General > Backup & reset.
- Tap on “Factory data reset.”
- Tap on “Reset phone” and follow the prompts to complete the process.
Alternatively, you can perform a factory reset using the recovery mode:
- Press and hold the Power button and the Volume down button simultaneously for at least 10 seconds.
- Release the buttons when the LG logo appears.
- Use the Volume down button to navigate to the “Recovery mode” option.
- Press the Power button to select the option.
- Use the Volume down button to navigate to the “Wipe data/factory reset” option.
- Press the Power button to select the option.
Hardware-Related Issues
If none of the software-related troubleshooting steps work, it’s possible that the issue is hardware-related.
Water Damage
If your device has been exposed to water, it can cause damage to the internal components. Check for any signs of water damage, such as corrosion or mineral deposits. If you suspect water damage, take your device to an authorized service center for repair.
Power Button Or Charging Port Issues
A faulty power button or charging port can prevent your device from turning on. If you suspect a problem with the power button or charging port, take your device to an authorized service center for repair.
Logic Board Issues
The logic board is the main circuit board of your device. If the logic board is damaged, it can cause a range of issues, including failure to turn on. If you suspect a problem with the logic board, take your device to an authorized service center for repair.
Repair Options
If none of the troubleshooting steps work, it’s likely that your device needs repair. You have several repair options:
- Authorized Service Center: LG has authorized service centers worldwide. These centers have trained technicians who can diagnose and repair your device.
- Local Repair Shops: Local repair shops can also repair your device. However, be cautious when choosing a local repair shop, as the quality of service can vary.
- Diy Repair: If you’re comfortable with DIY repairs, you can purchase replacement parts and repair your device yourself. However, be cautious when attempting DIY repairs, as you can cause further damage to your device.
Preventing Future Issues
To prevent future issues with your LG G6, follow these tips:
Regular Software Updates
Regular software updates can help improve the performance and security of your device. Make sure to install updates as soon as they’re available.
Charge Your Device Properly
Avoid overcharging your device, as it can cause battery degradation. Try to charge your device when the battery is between 20% and 80% charged.
Use A Protective Case
A protective case can help protect your device from physical damage. Choose a case that’s designed specifically for your LG G6.
Avoid Exposure To Water
Avoid exposing your device to water, as it can cause damage to the internal components. If you do accidentally expose your device to water, turn it off immediately and take it to an authorized service center for repair.
By following these troubleshooting steps and tips, you should be able to revive your LG G6 and prevent future issues. Remember to always be cautious when attempting DIY repairs, and seek professional help if you’re unsure about any aspect of the repair process.
What Are The Causes Of An LG G6 Not Turning On?
The LG G6 may refuse to turn on due to various reasons such as a dead battery, physical damage, water exposure, software issues, or hardware malfunctions. If your device got exposed to water, corrosion may occur and hinder its normal functioning. Similarly, a faulty charging port, broken screen, or damaged internal components can also cause it not to power on.
Inspecting the exterior and interior of your phone can help determine the cause of the issue. For instance, if you notice any swelling of the battery or signs of liquid damage, you’ll need to address it before attempting to turn on the device. In some cases, a software glitch may also be to blame, and in that case, troubleshooting steps can resolve the issue.
What Is The First Step To Troubleshoot An LG G6 That Won’t Turn On?
The first step to troubleshoot an LG G6 that won’t turn on is to charge the device for at least 30 minutes. Connect your phone to a working charger and a wall outlet to rule out any issues related to a low battery. If you use a wireless charger, try switching to a wired charger to rule out any problems with the wireless charger.
After charging your device for 30 minutes, try pressing the Power button to see if it turns on. If it doesn’t turn on, try pressing and holding the Power button along with the Volume Down button for 10-15 seconds to see if the device boots up in safe mode or recovery mode.
How To Perform A Force Restart On An LG G6 That Won’t Turn On?
If the device doesn’t turn on after charging, perform a force restart by pressing and holding the Power button and the Volume Down button simultaneously for 10-15 seconds. Release the buttons when you feel a slight vibration or see the LG logo on the screen. If the device turns on, it’s likely due to a temporary glitch or issue.
Alternatively, you can also try pressing the Power button along with the Volume Down button and the Home button for the same duration. This will also force your device to restart. If force restarting your device resolves the issue, it’s possible that a software conflict or misbehaving app caused the problem.
What If My LG G6 Still Won’t Turn On After Force Restarting?
If your LG G6 still won’t turn on after force restarting, try booting the device in recovery mode. To do this, press and hold the Power button, then immediately release it and hold the Volume Down button. Release all buttons when the LG logo appears on the screen. Select “Power Off and Restart” or “Recovery Mode” using the Volume Down button to navigate and the Power button to select.
If your device boots in recovery mode but won’t turn on normally, it could be due to a software issue. You can attempt a factory reset or clear the cache partition from the recovery mode to see if it resolves the issue. Remember to be cautious when doing so, as it may erase your data. Backing up your data beforehand is recommended.
How To Identify If The LG G6 Battery Is Faulty?
To identify if the LG G6 battery is faulty, check for visual signs such as swelling or bulging of the battery, and inspect the charging port for any damage or blockage. You can also try charging the device using a different charger or power outlet to see if the issue persists.
Additionally, if you can, try swapping the battery with a replacement one or a tested battery from another working device to see if the issue is specific to your battery. If you’re able to rule out other potential causes, and you suspect a faulty battery, consider visiting a professional repair service or replacing the device if under warranty.
What If I’ve Tried All Troubleshooting Steps But My LG G6 Still Won’t Turn On?
If you’ve tried all troubleshooting steps but your LG G6 still won’t turn on, there may be a serious hardware or manufacturing issue that requires professional help. In this case, contact LG’s customer support or visit an authorized service center for assistance. Explain your issue and provide any error messages you encountered during the troubleshooting process.
If your device is still under warranty, you might be eligible for a repair or replacement. In some cases, the service representative may offer additional troubleshooting steps or provide an estimate for repairs. If the device is no longer under warranty, consider consulting with a reputable local repair service or an electronics expert for further assistance.
Can I Fix An LG G6 That Won’t Turn On By Performing A Factory Reset?
Performing a factory reset on an LG G6 that won’t turn on won’t fix the issue if it’s hardware-related. However, if the problem is software-based and the issue is due to corrupt system data or malfunctioning apps, a factory reset might resolve the issue. To perform a factory reset, first boot the device in recovery mode, and then navigate to the “Wipe data/factory reset” option.
After selecting the option, the device will prompt you to confirm the action. Once you’ve confirmed, the selected files will be erased. The device will then boot up with its default factory settings. Remember that a factory reset wipes all your data, apps, and settings, so back up your data before doing so, if possible.