The Samsung Galaxy S7 is a powerful and popular smartphone, but even the best devices can run into issues at times. If you find yourself in a situation where your Galaxy S7 won’t turn on, it can be frustrating. This quick troubleshooting guide will provide you with easy and effective solutions to force your Samsung Galaxy S7 to turn on, helping you get back to using your device in no time.
Basic Troubleshooting Steps To Revive A Dead Samsung Galaxy S7
If your Samsung Galaxy S7 refuses to turn on, there are a few basic troubleshooting steps you can try before seeking professional assistance. Firstly, ensure that the battery is not drained completely by connecting the phone to a power source for at least 15 minutes. If the battery is not the issue, attempt a forced restart by pressing and holding the Power and Volume Down buttons simultaneously for about 10 seconds. This can help reset any minor glitches that may be preventing the device from turning on.
If the forced restart does not work, try connecting your phone to a computer using a USB cable. If the computer recognizes your device, it suggests that the problem may be with the display or the charging port. In such cases, consider replacing the charging cable or seeking professional help.
While these steps may resolve minor issues, if your Samsung Galaxy S7 still doesn’t turn on, it is recommended to proceed with the other troubleshooting methods mentioned in this article.
Ensuring Proper Charging And Power Supply For Your Samsung Galaxy S7
Proper charging and power supply are crucial for your Samsung Galaxy S7 to turn on. Follow these steps to ensure that your device is receiving adequate power:
1. Check the charging cable: Inspect the charging cable for any signs of damage or frayed wires. Replace the cable if necessary.
2. Use a genuine charger: Ensure that you are using an original charger specifically designed for the Samsung Galaxy S7. Third-party chargers may not provide the required voltage and current, leading to charging issues.
3. Clean charging port: Sometimes, dust and debris can accumulate in the charging port, causing a poor connection. Gently clean the charging port using a soft toothbrush or a can of compressed air.
4. Let it charge for a while: If your device has a completely drained battery, it may take some time for it to show signs of life. Leave it plugged in for at least 30 minutes before attempting to turn it on.
5. Check power source: Ensure that the power outlet you are using is functioning correctly. Try plugging in another device to confirm if the outlet is providing power.
By following these steps, you can ensure that your Samsung Galaxy S7 is receiving adequate power and maximize the chances of turning it back on.
Checking And Fixing Potential Hardware Issues Causing The Samsung Galaxy S7 To Not Turn On
If your Samsung Galaxy S7 fails to turn on even after charging and performing basic troubleshooting steps, there might be a hardware issue causing the problem. Here are a few steps to check and fix potential hardware-related problems:
1. Inspect the charging port: Sometimes, the charging port may accumulate dust, lint, or debris, preventing proper connection to the charger. Use a can of compressed air or a toothpick to clean out any obstructions. Be careful not to damage the port.
2. Check the battery: Remove the back cover of your Galaxy S7 and take out the battery. Look for any signs of damage, swelling, or leakage. If the battery appears damaged, it may need to be replaced.
3. Test with a different charger and cable: Faulty chargers or cables can prevent your device from charging properly. Try using a different charger and cable to see if it resolves the issue.
4. Perform a power cycle: Disconnect the battery and hold the power button for around 10 seconds. Then reconnect the battery and try turning on your device again.
If none of these steps resolve the problem, it is recommended to seek professional help or contact Samsung customer support for further assistance.
Utilizing Safe Mode To Diagnose Software-related Problems On Your Samsung Galaxy S7
Safe mode is a useful troubleshooting tool that can help you identify if a software issue is preventing your Samsung Galaxy S7 from turning on. When you switch your device to safe mode, it will only run essential system apps, disabling any third-party applications temporarily. This enables you to determine if the problem lies with an app you recently installed or updated.
To enter safe mode on your Samsung Galaxy S7, follow these steps:
1. Press and hold the Power button until the Power menu appears on the screen.
2. Long-press the Power Off option until a prompt to reboot into safe mode appears.
3. Tap “Safe mode” and your phone will restart in safe mode.
Once in safe mode, observe if your Samsung Galaxy S7 turns on and functions normally. If it does, you can conclude that a third-party app is causing the problem. To pinpoint the specific app, uninstall recently downloaded apps one by one until the issue is resolved.
If your device still does not turn on even in safe mode, it indicates a deeper software or hardware problem. In such cases, you may need to seek professional assistance or perform a factory reset, as mentioned in subsequent sections of this article.
Performing A Factory Reset As A Last Resort To Resolve Persistent Power Issues On Your Samsung Galaxy S7
Performing a factory reset on your Samsung Galaxy S7 can be a last-ditch effort to solve power-related problems that persist despite other troubleshooting attempts. It is important to note that a factory reset will erase all data and settings on your device, so it should only be done as a last resort.
To perform a factory reset on your Samsung Galaxy S7, follow these steps:
1. Turn off your device by holding down the power button.
2. Press and hold the volume up button, the home button, and the power button simultaneously.
3. Release the buttons when you see the Samsung logo appear on the screen.
4. Use the volume down button to navigate to the “wipe data/factory reset” option.
5. Press the power button to select the option.
6. Navigate to the “Yes — delete all user data” option and press the power button to confirm.
7. Wait for the reset process to complete and then select the “reboot system now” option.
After the factory reset is complete, your Samsung Galaxy S7 should power on and function normally. If the power issues persist, it may be necessary to seek professional assistance or explore repair options.
Contacting Samsung Customer Support For Professional Assistance And Warranty Coverage
If none of the troubleshooting steps mentioned above help in turning on your Samsung Galaxy S7, it is time to reach out to Samsung’s customer support. They have a team of professionals who can provide you with the necessary assistance to resolve the issue.
Contacting Samsung customer support is particularly helpful if your phone is still covered under warranty. They will guide you through the process of getting your device repaired or replaced, free of charge. Be sure to have your phone’s serial number, model number, and proof of purchase ready while contacting customer support.
Samsung’s customer support can be reached through various channels, including phone, email, or live chat on their official website. Explain the issue in detail and follow their instructions to troubleshoot further or initiate a warranty claim.
Remember, Samsung customer support is experienced in dealing with these issues and can provide you with the most suitable solution, whether it involves repair, replacement, or any other necessary action.
Exploring Professional Repair Options When All Troubleshooting Attempts Fail For Your Samsung Galaxy S7
If you’ve exhausted all the previous troubleshooting steps and your Samsung Galaxy S7 still refuses to turn on, it may be time to consider professional repair options. While it can be frustrating to face a seemingly unfixable issue, there are still several avenues you can explore to potentially revive your device.
One option is to visit an authorized Samsung service center. These service centers have trained technicians who specialize in Samsung devices and are equipped to diagnose and repair a wide range of issues. They have access to genuine Samsung parts and tools, ensuring a high-quality and reliable repair.
Another option is to seek the assistance of a third-party repair service. There are numerous repair shops and online services that offer Samsung Galaxy S7 repair. It’s important to choose a reputable and experienced professional who uses genuine parts.
Before proceeding with any repair option, it’s wise to consider the cost and feasibility of the repairs compared to the value of the device. In some cases, the cost of repairs may be close to or exceed the cost of purchasing a new phone.
FAQs
1. Why won’t my Samsung Galaxy S7 turn on?
There could be several reasons why your Samsung Galaxy S7 won’t turn on. It could be due to a drained battery, a software glitch, or a hardware issue.
2. How can I troubleshoot a drained battery?
To troubleshoot a drained battery, start by plugging your Galaxy S7 into a charger and ensuring that it’s connected properly. Leave it charging for at least 15 minutes, then try turning it on again. If it still doesn’t turn on, try using a different charging cable or adapter to rule out any charging equipment issues.
3. What should I do if the software is causing the problem?
If a software glitch is preventing your S7 from turning on, you can try performing a soft reset to fix it. Press and hold the power button and volume down button simultaneously for about 10-20 seconds. If the Samsung logo appears on the screen, release the buttons and wait for the device to restart.
4. What if the hardware is the issue?
If the above troubleshooting steps fail, the issue may lie with the hardware. In this case, it’s best to contact Samsung’s customer support or visit a professional technician who can assess and repair the hardware problem with your Galaxy S7.
Verdict
In conclusion, if you are facing a situation where your Samsung Galaxy S7 refuses to turn on, this quick troubleshooting guide provides a range of potential solutions to help you resolve the issue. From checking the battery to performing a soft reset or booting in safe mode, these steps can help identify and rectify the problem. However, if none of the suggested methods work, it is advisable to seek professional assistance from a certified technician who can troubleshoot and fix any underlying hardware or software issues.